Shipping and Delivery
Greece Delivery in 3-5 working days, free shipping
Europe Delivery in 5-8 working days, 10€ shipping. Free shipping over 150€.
Rest of World Delivery in 8-12 working days, 15€ shipping. Free shipping over 150€.
Orders received before 14:00 pm will be shipped by the next working day. If we receive your order after 14:00 pm, it will be sent within 2 working days from the necessary controls and the confirmation of the order. If a product is not available, the order remains pending and our company will contact the customer for the expected delivery time, possible replacement, or cancellation of the order.
Our products are delivered in Greece via A-Post Courier (https://www.apost.gr) and abroad via Hellenic Post (http://www.elta.gr/) and DHL (https://www.dhl.com).
Our company does not deliver products to minors or persons under guardianship, without the written consent/authorization of their guardian.
Products cannot be delivered to mailboxes.
The address declared by the customer needs to be real and valid. If the carrier is unsuccessful in their attempt to deliver the goods due to absence or change of address, the customer is responsible for the prompt notification of the carrier or he/she will be charged any additional cost of shipping.
Products remain property of the company until delivery, and travel at company’s risk. In case of package loss, the order will be replaced pending product availability or the customer will be refunded.
Cash on Delivery
Payment by COD is free of charge. This payment option is offered only in Greece.
Bank transfer to our company’s account
In the case of payment by bank transfer to our company’s account, you are requested to deposit the amount due for the order to our company’s account at Piraeus Bank
IBAN GR82 0171 0180 0060 1813 7560 001 after you receive our confirmation of order. You are required to complete the transaction within 3 working days from the order confirmation. In case you exceed the above time limit, your order will be automatically cancelled.
If you accidentally deposit the amount after the above mentioned time limit, please contact our company immediately.
You will receive your purchase receipt upon delivery of your order.
In case of payment via PayPal you will be taken to the PayPal login page where you can enter your account and conclude your payment.
Payment by Credit Card
You can choose to pay with Credit Card or Debit Card .
If you choose to pay with a pre-paid Card, remember to keep it and not throw it away after making your purchase, as you may need it in the case of refund.
We guarantee the highest security level for every purchase. Payment and delivery data are collected through the most technologically advanced codification systems (SSL) to ensure maximum protection.
What is our Return Policy?
We want to make sure that you are completely satisfied with your purchases. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within thirty (30) days from the date of delivery. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.
The product you wish to return:
- must be unused, unworn, unwashed and in the same condition in which it was received by you
- must be returned complete with all of its parts and accessories
- must be sent in its original packaging
- must be shipped back to our fulfillment house within twenty (20) days of the date of delivery
- must be sent in one single shipment; products that belong to the same order must be returned to us at the same time
If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs.
Your return can be sent to us by Hellenic Post or ACS Courier, using the pre-printed label which you can find within the original shipment.. If you prefer you can send the return at your expense, with a courier of your choice. We are not responsible for any loss or damage to products if you ship your return without using Hellenic Post or ACS Courier.
We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; provided, however, that you will have the option to request within fourteen (14) days of being notified that you are not entitled to a refund that your merchandise be shipped back to you, at your own cost, in the condition in which it was received by Provider’s fulfillment house.
If you do not request the return of your merchandise within said fourteen period, you authorize Provider, and any of its affiliates or agents, to dispose of such merchandise as it sees fit.
SALES OF BEACHWEAR AND UNDERWEAR ARE FINAL. WE RESERVE THE RIGHT TO DESIGNATE ON THE SITE OTHER NON-RETURNABLE MERCHANDISE. ANY SUCH DESIGNATION WILL BE NOTED ON THE DETAIL PAGE OF THE MERCHANDISE WHICH IS NON-RETURNABLE.
What is our Refund Policy?
Refunds are processed within approximately three (3) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. If you paid by credit card, refund times will depend on the credit or debit card company’s policies. Be aware that the refund date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees. If you paid by PayPal, refunds will be credited to your PayPal account and will be visible immediately. The date of reimbursement to the credit card associated with your PayPal account depends on the company that issued the card. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE
What about Force Majeure?
Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.
What information do we collect?
We collect information from you when you register on our site.
When ordering you may be asked to enter your name or e-mail address.
You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
- To improve our website
- To improve customer service
- To process transactions
Your information will not be sold,exchanged,transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails
The email address you provide may be used to send you information and updates pertaining to your order. In addition you may receive occasional company news, updates and related product information.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access them on our website.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website,conducting our business or servicing you so long as those parties agree to keep this information confidential. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising and other uses.
Third party links?
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
What about Copyright?
All content included on www.digathens.com, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the “Content”), is the property of Dig Athens or its content suppliers and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Dig Athens, or its content suppliers, as the case may be.
Dig Athens and its content suppliers shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content.
Dig Athens and its content suppliers shall have the right, at any time, to claim the authorship of any Content posted on the site and to object to any use, distortion or other modification of such Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Dig Athens or its content suppliers shall be carried out by you for lawful purposes only and in compliance with all applicable laws.